Get in Touch With Us

Got a question about one of our reviews, spotted something that needs updating, or want to flag an issue with a site we cover? This page explains how to reach the Online Crypto Casino team and what you can expect once you do.

How to Get in Touch

Email is the best way to reach us. We read every message that comes in and try to respond within two working days, though it can take a little longer during busier periods. Please write to us at [email protected] and let us know what your message is about — a clear subject line helps us route it to the right person and get back to you faster.

We don't offer live chat or phone support, and we're not able to intervene in disputes between you and a casino operator directly. What we can do is listen, investigate where relevant, and use what we learn to keep our coverage accurate.

What We Can Help With

• Review accuracy — If a bonus term, licensing detail, supported coin, or payout figure on one of our pages looks out of date, tell us. We rely on reader reports as much as our own checks to keep listings current.
• Ranking and methodology questions — If you want to understand why a site sits where it does in our rankings, or how we weigh factors like coin support, payout speed, or KYC requirements, ask us directly.
• Content suggestions — If there's a coin, game type, or state-specific angle you'd like us to cover in more depth, we're happy to hear it.
• Corrections — Found a broken link, an expired offer, or a factual error? Reports like this get priority attention.
• Partnership or editorial enquiries — If you represent a crypto casino, software provider, or media outlet and want to discuss working with us, tell us who you are and what you have in mind.

What We Can't Do

We're an independent review and comparison site, not a casino operator, a payment processor, or a legal or tax authority. That means there are limits to what a message to us can achieve:

• We can't process deposits, withdrawals, or account verification on behalf of any casino — those requests go to the operator's own support team.
• We can't give personalized legal or tax advice about gambling winnings or crypto gains. Gambling laws vary by state, and both gambling income and crypto transactions can carry tax obligations in the US — for anything specific to your situation, speak to a qualified professional.
• We can't confirm whether a particular offshore site is legal to use from your specific state. Availability and restrictions differ by operator and by state law, and it's the player's responsibility to check the rules that apply where they live.

A Note on Responsible Play

If you or someone you know is struggling with gambling, please mention it in your message and we'll point you toward relevant resources, or you can reach the National Problem Gambling Helpline directly at 1-800-GAMBLER. It's worth remembering that offshore crypto casinos don't always offer the same self-exclusion tools or player protections as state-regulated operators, so building your own limits — deposit caps, time limits, and knowing when to stop — matters more, not less. Every site we review is intended for players who meet the applicable state minimum age of 18 or 21, and this content is not aimed at anyone under that age.

Before You Write In

A few readers write in asking which offshore casino is "definitely legal" in their state, or how to bypass a site's verification checks. We won't advise on evading KYC, geoblocks, or identity checks — that's not something we help with, and it's worth being cautious of anyone who tells you otherwise. What we can do is point you to our own research, including our page on Best Non GamStop Casinos 2026, if you're comparing options beyond our main rankings.

What Happens After You Email Us

A real person on our team reads and replies to every message — we don't rely on automated responses. Our target is a reply within two working days. If your question touches on something we've published, we'll often use it to double-check or update that page, so flagging issues genuinely helps other readers too.

Thanks for taking the time to reach out. Whether it's a correction, a question, or feedback on how we cover crypto casinos, we're glad to hear it.